Privacy Policy

Data Protection Policy

At Grosvenor Casino Stoke, we are committed to protecting your personal data and ensuring that you have control over how it is used.

What Data Do We Collect?

When you interact with our website or create an account, we may collect the following types of information:

Personal details: name, address, email address, telephone number
Account information: username, password (hashed)
Online behavior: browsing history, search queries, interactions on the website

How Do We Use Your Data?

We use your data for various purposes, including:

Providing and improving our services
Personalizing content and offers to you
Responding to inquiries or support requests
Analyzing usage patterns and trends to improve the overall user experience

Sharing Your Data with Third Parties

In some cases, we may share your data with third-party service providers who assist us in delivering our services. These third parties are contractually obligated to maintain the confidentiality of your information.

We do not sell or distribute your personal data for marketing purposes to other companies.

Your Rights and Choices

You have control over how your data is used:

Access: you can view, correct, or update your personal details at any time
Deletion: you can request that we delete your account and associated data
Restriction: you can limit our use of your data for specific purposes (e.g., marketing)
Withdrawal: you can opt-out of any third-party sharing or direct marketing

Security Measures

We take the security of your personal data seriously:

We use industry-standard encryption to protect your data in transit
Our databases are secure and accessed only by authorized personnel with restricted permissions
Regular backups ensure minimal loss of data in case of a system failure

Changes to This Policy

As we continuously improve our services, this policy may change. Updates will be reflected on our website, so please visit periodically for the latest information.

If you have any questions or concerns about this Data Protection Policy, feel free to contact us.

We're here to help!