Terms and conditions

TERMS AND CONDITIONS OF USE FOR GROSVENOR CASINO STOKE

1. DEFINITIONSIn these Terms and Conditions, the following definitions apply:"Casino" means Grosvenor Casino Stoke."Operator" means The Rank Group."Player" or "Customer" means any person who enters or plays at the Casino.

2. GENERAL CONDITIONS OF PLAYThe Player acknowledges that the Casino is operated for entertainment purposes only and that all Games are played entirely at their own risk. The Operator reserves the right to refuse entry to, or play by, anyone without reason or explanation.

3. ADMISSION AND ACCESS RESTRICTIONSAdmission to the Casino may be restricted in certain circumstances including but not limited to:(a) Self-exclusion; and (b) Ex-convicts.The Operator reserves the right at any time to refuse admission or access to anyone whose conduct is considered unsuitable for the Casino.

4. AGE RESTRICTIONSNo person under 18 years of age shall be permitted in the Casino, nor shall anyone be allowed to play if they appear to be intoxicated.

5. GAMBLING AND GAMES RULES

   (a) All Games and activities are governed by these Terms and Conditions.(b) The Operator reserves the right to suspend or terminate any Game without prior notice.(c) It is a condition of entry that all players agree to abide by the rules, terms and conditions governing each individual Game.

6. PERSONAL DATA PROTECTIONThe Player acknowledges that their Personal Data will be collected for gaming purposes only. The Operator reserves the right to retain such data in accordance with applicable laws and regulations, including but not limited to:(a) Age verification; (b) Self-exclusion; and(c) Responsible gambling.

7. PROHIBITED GAMES AND ACTIVITIES

The Operator reserves the right at any time without prior notice or explanation to prohibit games that may be considered unsuitable for customers in their jurisdiction, including but not limited to:(a) Craps;(b) Roulette; (c) Baccarat.

8. PERSONAL RESPONSIBILITYAll Players acknowledge and agree to maintain a healthy attitude towards gaming by: (a) Setting deposit limits; (b) Declaring game losses to their nominated support person or representative; and (c) Accessing responsible gambling resources on the internet.

9. RESPONSIBLE GAMBLING AND SELF-EXCLUSION

The Operator provides a self-exclusion facility in accordance with UKGC requirements and regulations. Self-excluded individuals will not be allowed to enter or play at any Grosvenor Casino site, including this venue. For assistance, please contact the help team.

10. BREACH OF TERMS AND CONDITIONSIn the event of any breach by the Player of these Terms and Conditions, the Operator reserves the right at its absolute discretion to:(a) Cancel their account; (b) Refund funds immediately;(c) Refuse entry or re-entry.The Player shall also be liable for all costs incurred in enforcing compliance with these terms.

11. CHANGES AND AMENDMENTS

These Terms and Conditions may change from time to time without prior notice, including but not limited to: (a) New games being introduced;
(b) Changes made to existing game rules;(c) Bonus policy amended or discontinued.The Player is responsible for checking this page regularly for updates.

12. GOVERNING LAWThese Terms and Conditions shall be governed by English Law.

13. JURISDICTION

Any disputes arising in relation to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of England & Wales.

By entering or playing at Grosvenor Casino Stoke, all Players acknowledge that they have read, understand and agree to comply with these Terms and Conditions.